This Privacy Policy governs the manner in which Chris Painting LLC (referred to as “We,” “Us,” or “Our”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://chrispaintingllc.com/ website (the “Site”) and in connection with the provision of our commercial and residential painting services, including house interior and exterior painting.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

A. Personal Identification Information (PII)

We collect PII only if you voluntarily submit such information to us. This information is typically collected when you request a quote, fill out a contact form, or call us to schedule a service. This may include:

• Contact Information: Name, email address, phone number.

• Service Location/Address: The physical address of the property where services are requested (for accurate quotes and service delivery).

• Project Details: Information you provide about your specific painting needs (e.g., project type, scope, timing).

• Financial Information: (If applicable) Billing and payment details when completing a transaction, which are typically processed by a secure, third-party payment provider.

B. Non-Personal Identification Information (Usage Data)

We may collect non-personal identification information about Users whenever they interact with our Site. This information is gathered automatically and may include:

• Your computer’s IP address.

• Browser type and version.

• Operating system.

• Referring URLs and pages visited on the Site.

• The time and date of your visit.

2. How We Use the Collected Information

Chris Painting LLC collects and uses Users’ personal information for the following purposes:

• To Provide Services and Quotes: To respond to your requests, prepare accurate cost estimates, schedule appointments, and fulfill our contractual obligations for painting projects.

• To Improve Customer Service: Information you provide helps us respond to your inquiries and support needs more efficiently.

• To Personalize User Experience: We may use aggregated, non-personal information to understand how our Users as a group use the services and resources provided on our Site.

• For Internal Marketing and Promotions: To send periodic emails, newsletters, or promotional information about new services, special offers, or industry news, provided you have consented to receive such communication.

• To Process Transactions: To process payments for services rendered.

3. How We Protect Your Information (Data Security)

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, including data stored on our Site. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to third parties.

We may share your information with trusted third-party service providers and business partners who assist us in operating our business and the Site, conducting our business, or serving our Users, provided those parties agree to keep this information confidential. Examples include:

• CRM Software Providers: To manage customer relationships and schedule appointments.

• Website Hosting/Analytics Services: Such as Google Analytics, to track and analyze website usage.

• Payment Processors: To securely handle payment transactions.

We may also disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of our company, Users, or the public.

5. Cookies and Tracking Technologies

Our Site may use “cookies” and similar tracking technologies to enhance the User experience.

• What are Cookies? Cookies are small files placed on your hard drive for record-keeping purposes and sometimes to track information about them.

• How We Use Them: We use cookies for functionality (to make the site work correctly), traffic analysis (to see which pages are most useful), and marketing (to deliver relevant advertisements).

• Your Choices: You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

6. Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

7. Your Rights and Choices

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You may also:

• Opt-out of Marketing: You can opt-out of receiving future promotional emails by following the unsubscribe instructions at the bottom of each email or by contacting us directly.

• Access/Deletion Request: You may request details of personal information which we hold about you or request that we delete your personal data.

8. Changes to This Privacy Policy

Chris Painting has the discretion to update this privacy policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.